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We offer comprehensive Technical Support Programs that range from online
incident tracking to 24x7 support for critical issues. Use our online Technical
Documentation and browse Matisse FAQs
to answer your questions right away, or contact our experienced technical
support engineers at support@matisse.com.
Technical Support Programs
We support our products through two support programs that cover varying levels of customer needs. Our technical support engineers have hands-on experience and are committed to bringing you quality help when you need it most.
To purchase Matisse support or services, contact sales at sales@matisse.com.
Premium Developer Support
- Provides free upgrades and unlimited email or phone support during regular business hours.
- Developer support fees can be credited against future runtime support fees.
- $995 per developer, per year.
Standard Developer Support
- Includes free upgrades, and unlimited support events exclusively via
email.
- Developer support fees can be credited against future runtime support fees.
- $499 per developer, per year.
Runtime Support
- To obtain information regarding
runtime support plans, please contact us at support@matisse.com.
24 x 7 Support
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